Privacy Policy – Redeemer Classes

PRIVACY POLICY & TERMS AND CONDITIONS

Terms and Conditions

Introduction

Welcome to Redeemer Classes. Please read these Terms and Conditions (incorporating our Privacy Policy) (the “Terms”) before registering as a student or making use of any of our services, including any course material, chat rooms, tutors or other electronic services (our “Services”).

These Terms are legally binding agreements between us. By registering as a student on our website www.redeemerclasses.co.za (the “Site”) you are agreeing to be bound by these Terms.

If you are under the age of 18 years you must be assisted by and have the consent of your parent or legal guardian. By registering you confirm that you have been assisted by your parent/guardian and they have consented to your registration on the Site and payment for the classes.

We may change these Terms from time to time. If we do, any changes will be effective immediately and we will take reasonable steps to let you know about any changes, either by a notice on the Site or by sending you an email. If you keep using the Services after a change, that means you accept the new terms.

In these Terms, the words “Redeemer Classes”, “we,”, “our” or “us” means Redeemer Classes, including our directors, staff, employees, and affiliates.

Fees and Payments

Tuition fees are dependent on the package you take and what level you are on either grade 10, 11, 12 or matric rewrite student. If you would like a consultation with us place send an email to Redeemerclasses@gmail.com or WhatsApp us on 063 478 0530 and we will get back to you.

If you elect to pay by way of EFT/ewallet or bank deposit an invoice will be emailed to you and you as proof. Those who will pay cash will also receive an invoice via email.
Monthly fees are paid once-off every month at the beginning of each calendar month.
By appointments learners must have paid hourly rate before lesson may begin. After the first hour, an agreed additional amount may be charged.

Cancellation/refund policy

We as Redeemer Classes reserve the right to cancel your subscription and access to our services if you breach any of our terms (within our sole discretion) or if we do not receive payment. Should you wish to cancel your subscription, we reserve our right to charge a reasonable cancellation fee, which will be levied at our sole discretion if you are paying monthly.

If you cancel:

within 2 days of subscribing – a full refund is given, less the transaction fee.

Subjects

Is your sole responsibility to select the right subject(packages), thus, either you would be studying Mathematics or Mathematical Literacy. It is also your responsibility to determine whether you want to study your Mathematics or Mathematical Literacy on an appointment basis or monthly basis. If you would like to speak to us send an email redeemerclasses@gmail.com .

Assignments

Assignments are created by our teachers and will be sent Google Classroom platform where students can download the assignment/homework and work on it. After completion, the student is required to subject it via Google Classroom for the work to be marked.

Electronic communication

When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically, which will allow us to communicate with you via e-mail or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically, satisfy any and all legal requirement that such communications be in writing.

Rules for Online Conduct

You agree not to:

access or attempt to access any part of the Site by any means other than through the interface provided by us.

grant access to the Site, any content, or any materials therein to any other person for any reason whatsoever.
engage in any activity that interferes with, or disrupts, the Site or the servers and networks that host the Site. You may not use data mining, robots, screen scraping or similar data gathering and extraction tools on the Site.
copy, reproduce, republish, upload, post, transmit or distribute the Site, the content, or materials therein. Please note further that deep linking, embedding or using analogous technology is strictly prohibited.
frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) belonging to us.
attempt to circumvent, disable, or interfere with the security related features of the Site or features that prevent or restrict use of copying any content or enforce limitations on the use of the Site or content therein.

You may not yourself, or through a third party –

use the Site for harmful, unlawful, or illegal purposes, including, without limitation to:
- impersonate any other person or use a false or unauthorised name so as to create a false identity and/or e-mail address or to misrepresent the origin or identity of any communications.

- collect, harvest, or otherwise obtain Personal Information, (including personal information as this term is defined in POPI), relating to other users.
- create store and/or send unsolicited commercial communications; or conduct any fraudulent activity including any “pyramid scheme”, “Ponzi scheme” or “chain letter”.
- copy, reproduce, republish, upload, post, transmit or distribute the Site, the content, or materials therein. Please note further that deep linking, embedding or using analogous technology is strictly prohibited.
- frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) belonging to us and our affiliates without our prior written consent.
- attempt to circumvent, disable or interfere with the security related features of the Site or features that prevent or restrict use of copying any content or enforce limitations on the use of the Site or content therein!

Code of Conduct

Our Code of Conduct is a legally binding agreement between you and us governing your conduct and use of our Services and the Site. By using the Site, you are agreeing to be legally bound by this Code of Conduct. If you breach this Code of Conduct, we may in our sole discretion cancel our agreement. You will not be entitled to a refund of any fees paid in this event.

You agree that you will:

Not do anything that could results in a dishonest manner or assist/harm anyone else.
Not make any racist, sexist, profane or otherwise hurtful statement in any forum whatsoever, including online, via text message or on any social media platforms for any reason whatsoever.

If, in our sole discretion, we believe that you have breached the Code of Conduct, we may take the following action(s), without any refund or compensation to you:

Terminate your subscription to the Site and our Services immediately.
Suspend or restrict your access to the Site and our Services!

Limitations of our liability

THE SITE AND ANY INFORMATION, CONTENT OR SERVICES MADE AVAILABLE ON OR THROUGH THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND (EXPRESS, IMPLIED OR OTHERWISE), INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT INSOFAR AS ANY SUCH IMPLIED WARRANTIES MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW.

REDEEMER CLASSES DOES NOT WARRANT THAT THE SITE WILL OPERATE IN AN UNINTERRUPTED OR ERROR-FREE MANNER, THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE CONTENT PROVIDED WILL MEET YOUR NEEDS OR EXPECTATIONS. REDEEMER CLASSES ALSO MAKES NO WARRANTY ABOUT THE ACCURACY, COMPLETENESS, TIMELINESS, OR QUALITY OF THE SITE OR ANY CONTENT, OR THAT ANY PARTICULAR SUBJECT OR CONTENT WILL CONTINUE TO BE MADE AVAILABLE.

USE OF THE SITE, AND THE CONTENT AND SERVICES OBTAINED FROM OR THROUGH THE SITE, IS AT YOUR OWN RISK. YOUR ACCESS TO OR DOWNLOAD OF INFORMATION, MATERIALS, OR DATA THROUGH THE SITE OR ANY REFERENCE SITES IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM) OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF SUCH MATERIAL OR DATA.

Thing we may do.

We may:

modify or withdraw, temporarily or permanently, the Site (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Site; and/or
Change these Terms from time to time with or without notice to you, and your continued use of the Site (or any part thereof) following such change shall be deemed to be your acceptance of such change.
We will use all reasonable effort to maintain the Site and will provide services with due care and skill but do not warrant that the services provided may be without fault or disruption. The Site is subject to change from time to time. You will not be eligible for any compensation should your use of any part of the Site be affected in anyway and/or because of a failure, suspension or withdrawal of all or part of the Site due to circumstances beyond our control.
We hold the right in our sole and absolute discretion, to monitor any activity and content associated with the Site. We may investigate any reported violation of these Terms or complaints and take any action that we may deem appropriate which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access, and/or the removal of any materials from the Site.
Whilst we have taken reasonable measures to ensure the integrity of this Site and its contents, no warranty, whether express or implied, is given that any files, downloads or applications available via this Site are free of viruses, Trojans, time bombs, time-locks, phishing programmes or other harmful programs.
We do not undertake to actively monitor the uploading, reproduction, display, use, distribution or sharing by a user of his/her profile, for example on websites dedicated to discussion forums and/or blogs, nor do we have control over material posted on such discussion forums and/or blogs.
You acknowledge that because information is transmitted via the Internet, such information, irrespective of whether it constitutes personal information, may be susceptible to monitoring and interception. Accordingly, you are discouraged from transmitting to the Site any information that may be viewed as confidential and/or of a sensitive nature and you bear all the risk of transmitting information in this manner. Under no circumstances shall we be liable for any loss, harm, or damage suffered by you as a result thereof.
We hereby reserve the right to take whatever action we find necessary to preserve the security, integrity and reliability of our network and back-office applications. You may not utilise the Site in any manner which may compromise the security of the Site in any manner whatsoever, which shall include without limitation, delivering or attempting to deliver any unauthorised, damaging or malicious code to the Site, which is expressly prohibited.

Microsoft Teams

Microsoft Team is a Microsoft chat server where Redeemer Classes students can interact with each other in a safe and meaningful way. We take student privacy and security seriously and monitor the channel very closely.

There are Microsoft Teams Rules to which students agree when they join the Microsoft Teams. They need to accept the rules and be verified as a Redeemer Classes student before they will have access to view channel content and post in any of the channels.

Microsoft Teams rules and regulations

All Microsoft Teams users must be 16 years of age or older: All students over 16 years of age will be eligible to join Microsoft Teams.
Information or representation deemed harmful, misleading, or behaviour that could place parents or admins in a legal predicament will be removed.
Respect everyone’s privacy.
No hate speech or bullying.
Be kind and courteous.
No inappropriate language
No promotions or spam
Selling of Fortnite or other accounts is prohibited.

Consequences

Choosing to break any of these rules will result in either a warning or a ban from the Microsoft Teams at the discretion of the moderation crew.

Intellectual Property

All content included on the Site, including but not limited to, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is our property or the property of our content suppliers and is protected in terms of intellectual property laws in South Africa (including trademark and copyright law) as well as international copyright laws. The compilation of all content on the Site is our exclusive property and is protected by copyright law. All software used on the Site is our property or that of our software suppliers and is protected by copyright law. The trademarks, names, logos and service marks (collectively “Trademarks”) displayed on the Site registered and unregistered Trademarks belong to us. Nothing contained on the Site, except as expressly stated in the Terms, shall be construed by you as the granting of any license or right to use any Trademark without our prior written permission. All rights in and to the content and Trademarks are reserved and retained by us and/or our content suppliers. You further acknowledge that we and/or our content suppliers are the proprietors of all the content and Trademarks on the Site, whether it constitutes confidential information or not, and that you hold no right, title or interest in any such material.

Third Party Links

To provide increased value to our users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and further accept that we do not endorse and are not responsible or liable in any way whatsoever, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including but without limitation to, any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources. The materials that can be accessed from linked sites are not maintained by us and we are not responsible for the contents thereof. Any reference to a linked site or any specific third party product or service by name does not constitute or imply its endorsement by us and you assume all risk with respect to its use.

Warranties

We make no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, and/ or products included on the website. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the website, its servers, or e-mail sent from us are free of viruses or other harmful components. We will not be liable in any way for any damages of any kind arising from the use of this site including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Neither Redeemer Classes, nor our directors, employees, officers, suppliers, service providers or subsidiaries, make any representations or warranties of any kind (including but not limited to express or implied representations or warranties, as to the operation of the website or the information, content, materials, or products included on the website). You expressly agree that your use of the website is at your sole risk. In no event shall, our directors, employees, officers, service providers or subsidiaries be liable for lost profits or any special, incidental, or consequential damages arising out of or in connection with the use of the website, our services or the terms and conditions (howsoever arising, including but not limited to negligence).

Indemnity

You hereby unconditionally and irrevocably indemnify us, our affiliated companies, its officers, agents, directors and employees and agree to hold us free from all loss, damages, claims and/or costs, of whatsoever nature suffered or incurred by us or instituted against us for infringement of any right, whether the claim or action arises from delict or contract, or any infringement of whatsoever nature, arising out of or pursuant to the exercise by you of your rights or the fulfilment or breach by you of any of your obligations under these terms or any other requirements that we may impose from time to time, including, without limitation, all loss, damages, claims and/or costs suffered or incurred by us or instituted against us as a direct or indirect result of your use of the site, and such indemnity shall extend to the reasonable costs that may be incurred by us in defending any action instituted against us.

Your use of the site, the educational products and services and/or your customer profile is entirely at your own risk and you assume full responsibility and risk of loss resulting from the use thereof. We do not accept liability that may arise in connection with the uploading, reproduction, display, use, distribution or sharing by you of your customer profile.

General

Notice Except as explicitly stated otherwise, any notices shall be sent by you by way of email to redeemerclasses@gmail.com. Notwithstanding anything to the contrary, a written notice or communication received by a party shall be an adequate written notice or communication to it, notwithstanding that it was not sent to or delivered at its chosen address/es for that purpose. You hereby agree that we shall use the email address provided by you are your address to receive all information, notices, documents, and legal process. Notice shall be deemed given 48 (forty-eight) hours after email is sent, unless the sending party is notified that the email address is invalid. You acknowledge that all agreements, notices, or other communication required to be given in terms of the law or these Terms may be given via electronic means and that such communications shall be “in writing”.

‍Termination We may in our sole discretion restrict your access to the Site and/or Services. If we do this, you may be prevented from accessing all or parts of the website, your account or other content contained in your account. We will not be liable to you or any third party for doing so.

‍Jurisdiction and Choice of Law These Terms shall be governed by the laws of the Republic of South Africa, and you consent to the jurisdiction of the Limpopo High Court in the event of any dispute.

‍Severability Notwithstanding that any provisions of this agreement be illegal or unenforceable, the remaining provisions of this agreement shall continue to be of full force and effect.

‍Whole Agreement This agreement continues the whole agreement between the parties.

Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to the Site. We have taken all reasonable steps to safeguard the privacy of information provided by you, but we do not make any representations or warranties that the information provided by you, whether personal information, or otherwise, is absolutely safe and secure. The information gathered through details submitted via the Site will not be used for anything other than that which is stated in these Terms. Such gathered personal information may be re-used and stored by us for a reasonable period and in order for the completion of any of our related services, including any marketing and advertising of products by ourselves. We may collect certain information about your visit, including but not limited to the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the website that linked you directly to the Site. This information is used amongst other things to help improve the Site, analyse trends, and administer the Site. We may further collect your progress and performance statistics for internal purposes and for reporting to the relevant educational institutions, if applicable. Other than in respect of personal information, if you provide information to us, you agree that such information is not confidential information and that we have unlimited rights to such information and that we may use such information for any purpose within our sole and absolute discretion. While using the Site, information about you may be either collected by us or provided by you, such as, without limitation, your name, surname, title, birth date, gender, country of residence, closest city, address, contact numbers, non-personal browsing habits and click patterns, email address and IP address. You consent to such collection of information. You agree that we may collate, process, use and store the information referred to above to greet you when you log onto the Site, inform you of facts relating to your access and use of the Site, provide you with periodic information regarding products, services, competitions, special offers and other of our marketing initiatives, our partners or affiliates (“Marketing Initiatives”), to communicate with you, and request information from you and to compile non-personal statistical information about browsing habits, click-patterns and access to the Site. If we sell our business or part of it, it will share the information about you which it has collected from your use of the Site, with the purchaser, who may then provide you with information about their products, services, and marketing initiatives. You acknowledge and agree that by creating customer profile and uploading and sharing such customer profile, for example on websites dedicated to discussion forums, such information is not confidential.
You hereby provide your consent that we are entitled to collect, maintain, save, compile, share, disclose any information collected from you, subject to the following provisions:
- we shall not disclose any personal information to anyone except as provided for in these Terms.
- we may compile, use, and share any information that is not personal information for statistical and research purposes.
- we may disclose personal information to our employees, affiliates, independent contractors, and agents who require such information to carry out their duties in providing our Services to you or any activity incidental thereto; and
- we shall disclose personal information where the law requires it to disclose such personal information.
In all other situations, we shall not disclose personal information without giving you prior notice thereof and an opportunity for you to consent thereto.
Where disclosure has been made to any third party, we undertake to keep records of such third-party disclosure and will ensure that all such third parties sign written agreements protecting the confidentiality of such personal information as provided for in the Protection of Personal Information Act 4 of 2013 (“POPI”).
You agree and recognise that information provided may be susceptible to the provisions of the Regulation of Interception of Communications Act 70 of 2002. As such, we may possess the right to intercept, read, monitor, block, delete, and/or close the information provided to the Site.
You agree that we may store your personal information in any country outside of South Africa where such country’s data privacy laws are equivalent or stricter than POPI (including the United States of America and the United Kingdom), or where we have concluded suitable agreements with third parties which comply with the relevant provisions of POPI allowing for the storage of personal information.
If you have any questions or concerns about our privacy policy, please send us an E-mail to redeemerclasses@gmail.com
Through your use of the Site, you signify your acceptance of our Privacy Policy. Should you not agree to this policy, please do not continue to use the Site. Your continued use of the Site following the posting of changes to these Terms (including but not limited to changes to the Privacy Policy) will be deemed as your acceptance of those changes. By registering at the Site you provide your consent to allow us to communicate various messages relating to promotions, special offers, discounts and the like associated with the Site. The form of communication may include, but are not limited to, electronic mail; mobile communications (SMS); and telephone calls.
Should you choose to provide us with personally identifiable information through the use of the Site, rest assured that any such information you have voluntarily provided will not be shared with any third-party organisation other than in accordance with these Terms or with your express consent. Should you wish to unsubscribe from our services please send an e-mail to redeemerclasses@gmail.com .